Player Privacy Policy

This Privacy Policy explains how Kahuna collects, uses and protects personal information when you create an account, play games or use our site from Canada. We respect your privacy and describe below the types of data we collect, how we use it, who we share it with and the choices you have about your information.

Types of Data We Collect

We collect several categories of information to operate your account and provide our services safely and fairly.

Personal Data

Personal data includes name, date of birth, email address, phone number, residential address and government ID when required for verification. We also collect account credentials such as username and password.

Technical Data

Technical data covers device information, IP address, browser and operating system, device identifiers, and connection data. We use this information to improve site performance and to protect accounts from fraud.

Transactional Data

Transactional data includes deposit and withdrawal history, payment method details, bet and play history, account balances and support communications. We retain transactional records to comply with anti-money-laundering checks and for account administration.

How We Use Your Information

We use personal and technical data to create and manage your account, process payments, verify identity for withdrawals, prevent fraud, and provide customer support. Transactional data is used for billing, reporting and to maintain accurate account history. We may also use aggregated, non-identifying data for analytics to improve our services.

Data Protection Practices

We protect your information using industry-standard security measures, including encryption for data in transit and access controls for stored data. Access to personal information is limited to staff and service providers who need it to perform their duties. We regularly review our security practices and update them as needed.

Cookies and Tracking Technologies

We use cookies and similar technologies to deliver and personalise the site, remember preferences, analyse usage and support advertising. You can manage cookie preferences through your browser or our cookie settings interface. Blocking some cookies may affect site functionality.

Information Sharing and Third Parties

We share information with trusted third parties to operate the service - for example payment processors, identity verification providers, game suppliers and hosting providers. These providers are contractually required to protect your data. We may also disclose information when required by law or to prevent fraud and abuse.

User Rights

Canadian users have rights to access, correct and request deletion of personal information, to object to certain processing and to request a copy of data where applicable. You may withdraw consent where processing is based on consent, subject to legal or contractual restrictions.

Access, Correction and Deletion

To request access, correction or deletion of your information, contact us at [email protected]. We strive to respond promptly and will explain any reasons we cannot satisfy a request, for example when retention is required for legal or regulatory purposes.

Privacy Policy Updates

We may update this policy from time to time. When changes are material we will post a notice on the site and update the effective date. Continued use of the site after changes means you accept the revised policy. If you have questions or concerns, contact [email protected] or your local privacy authority.